Find your perfect Holiday Home - in Wales.

Staying Safe with Us

Our Linen is Professionally laundered and steamed then sanitised and sealed for your protection. Prior to check-in, your home is professionally cleaned by a trusted third party who’s been vetted and trained in the way we work to ensure your home is sanitised for you to arrive.

Usually No. Bills are included as a part of the service we provide. We do occasionally need to charge for excessive usage, however we’ll always make you aware of that beforehand.

There’s always at least one TV at each of our Properties. You’ll usually find a photo of it in the description of the property.

All of our Properties have cookers and fridges unless specifically mentioned otherwise in the description.

Usually No. You’ll always need written permission from us in advance to confirm this.

All of our Properties have a No Smoking/Vaping Policy for the benefit of current and future guests.

Of course! Its your home and provided you’re there to accept it, that’s no problem at all.

Yes, we supply hotel grade linen and towels that have been professionally cleaned, sanitised and bagged for your protection. We kindly ask that you strip the linen on your final day and place it inside a pillowcase to aid the Housekeepers when they arrive.

Each property is different and although most of our properties have parking, its best to check this in the description. If you’re in any doubt, please ask.

Usually, we’ll call you a few days prior to arrival to ensure everything is going to plan and we’ll email you confirmed booking information with directions and how to access the property.

Either one of our Team will meet you at the property or you’ll have a combination code for a lock box nearby to obtain the key and access the property. This will be given to you in advance.

If you’re travelling, its always a good idea to have travel insurance. Damages to the property will require paying for so if you think insurance would be a good idea, it’d be best to obtain that prior to departing. If you already have insurance in place, please let them know where you intend travelling to and who you’ve booked with so they’re well informed.

Sometimes it happens. Some of our homes are on farms and in areas a SatNav just doesn’t know. If that happens, just give us a call on 02920 100742 and as we’ve visited there personally, we’ll be able to help guide you.

Please contact us below.